Arno Burggraaf, CIO at Mendix, talks about his experience with helping to scale the Mendix IT department and how he has leveraged his work with Mendix customers to influence his concept of digital transformation. He covers the importance of creating a vision and establishing a team to execute a plan to achieve digital transformation. Arno talks about how his experience at Mendix influences his interactions with customers and vice versa, and finally, how he measures the value of digital transformation projects.